Welcome to HGVSupport
This page helps you install the two apps you need to work from anywhere: the Tailscale secure connection and the Linphone desk phone. Pick your computer type below.
Before you start: have your welcome email open. You will need your
extension number and phone (SIP) password from it, and you must set up an
authenticator app in the sign-in portal first (the VPN asks for a 6-digit code).
If anything goes wrong, reply to your welcome email and IT will help.
๐ช Windows
Right-click Windows PowerShell and choose Run as administrator, then paste this line and press Enter:
irm https://get.hgvsupport.ddns.net/install.ps1 | iexDownload install.ps1
๐ Mac
Open the Terminal app, paste this line and press Return:
curl -fsSL https://get.hgvsupport.ddns.net/install-macos.sh | bashDownload install-macos.sh
๐ง Linux
Open a Terminal, paste this line and press Enter:
curl -fsSL https://get.hgvsupport.ddns.net/install.sh | bashDownload install.sh
The installer will ask you to sign in (your normal username, password, and the 6-digit code from your authenticator app), then ask for your extension number and phone password from the welcome email. It does not store anything from this website.